Stop repetitive tasks. Elevate your Customer Service

Stop chasing tickets. Start exceeding customer expectations.

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Trusted by customers, loved for life

Trusted by customer, loved for life

Why Choose SwiftCX?

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AI built by CX experts

Our AI solves real problems—not just mimicking human-like responses. We tackle repetitive tasks and elevate satisfaction with meaningful, accurate solutions because we've been in the frontline too for 20+ years.

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Achieved 56M+ New Users Globally

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Completed Over 89K+ Tasks Efficiently

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Boosted Engagement by 78% Growth

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Enhanced Productivity with 49% Improvement

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AI Copilot, your Agent’s secret weapon

Transform your agents into superheroes. Boost productivity and enhance agent performance by automating repetitive tasks, improving response time, and providing real-time assistance, all while leaving agents in full control. The perfect balance between AI and human expertise.

AI Agent    Automate without sacrificing Quality

Our AI Agent doesn’t just simulate human responses—it delivers accurate, content-rich solutions to customer inquiries. It delivers 24/7 support, handling common inquiries and allowing your team to focus on complex interactions, all while ensuring high-quality, problem-solving responses that keep customers happy.

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AI Copilot, your Agent’s secret weapon

Transform your agents into superheroes. Boost productivity and enhance agent performance by automating repetitive tasks, improving response time, and providing real-time assistance, all while leaving agents in full control. The perfect balance between AI and human expertise.

AI Insights  Actionable Data for Smarter Decisions

Harness the power of data to drive strategic decisions. Our AI Insights tool analyzes every customer interaction, synthesizes customer interactions and provides actionable insights, helping leadership proactively resolve issues and improve service quality over time.

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Scalable Support

AI that grows with you. Reduce hiring needs while empowering agents to deliver faster, cost-effective service.

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Complete Control

Maintain full visibility and control over AI interactions. Ensure every customer is treated with care and the attention they deserve.

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Seamless Integration

Fits effortlessly into your current workflow enabling you to handle more inquiries, improve service delivery, and reduce support costs

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Exceed Customer Expectations

We’re not here to just automate tasks. We’re here to help you operate smarter, more efficient, and customer-centric.

Integrations

Do more with a massive integrations library

We integrate the services that make you productive, completely adapted to your business.

What do our customers think

A great experience creates satisfied customers

  • "He visto de primera mano el impacto de SwiftCX en la optimización de nuestras operaciones de Experiencia del Cliente. Observamos una reducción impresionante en el tiempo de atención cuando nuestros agentes comenzaron a usar AI Copilot, lo que nos ayudó a reducir nuestros requisitos de contratación para el año. SwiftCX no es solo una herramienta; es una parte clave de nuestra estrategia."

    Ben Segal

    Vicepresidente de Soporte

  • "SwiftCX has helped turn my vision of fostering long-term loyalty through proactive customer service into a reality. Their solution is a game-changer for any support infraestructur"

    Leanna Nazzisi

    Senior Director of CX

  • "We have seen a dramatic decrease in our response times to customers and our customer satisfaction scores have gone up. Our agents feel confident when responding to customers"

    Kylene Carpenter

    Support Manager

  • "I've seen firsthand the impact of SwiftCX in optimizing our Customer Experience operations. We saw an impressive reduction in handle time when our agents started using AI Copilot, which helped us reduce our hiring requirements for the year. SwiftCX isn't just a tool; it's a key part of our strategy."

    Ben Segal

    VP of Support

  • "The app flexibility and high ROI make it an invaluable tool for our operations. Highly recommended for any support team aiming to enhance and quality"

    Fernando Duarte

    Director of Support

  • "This is an indispensable tool for any support and customer facing org looking to provide a world class customer/client exprience"

    Narin Nhem

    Director of Support

  • “Our agents are sending better responses faster than ever before. Highly recommend using this app to speed up ticket handling while also enhancing quality"

    Henry Dunn

    Director of Support

The future of Customer Support is here

Let AI support you and your team — together, we can deliver the quality service your customers deserve.

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Connect with our CEO

Nino Cavenecia

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